Digital Literacy

Introduction to Communication & Collaboration

As more and more people connect in online environments, it is important for you to understand the social norms and etiquette while you are engaged in the digital world. Collaborating online can be highly productive and impactful when you engage with others respectfully.

Helpful Resources

Rules of Netiquette Infographic. Rule 1: Remember the Human. Rule 2: Know where you are in the digital space. Rule 3: Real life reflects online. Rule 4: Respect time and bandwith. Rule 5: Make yourself look good online. Rule 6: Share expert knowledge. Rule 7: Check your opinions and emotions. Rule 8: Respect other's privacy. Rule 9: Don't abuse your power. Rule 10: Forgive mistakes.

"Netiquette1" by hj_dewaard is licensed under CC BY 2.0
Used with no alteration.

Blau, I., Shamir-Inbal, T., & Avdiel, O. (2020). How does the pedagogical design of a technology-enhanced collaborative academic course promote digital literacies, self-regulation, and perceived learning of students? The Internet and Higher Education45(1).

Mishna, F., Regehr, C., Lacombe-Duncan, A., Daciuk, J., Fearing, G., & Van Wert, M. (2018). Social media, cyber-aggression and student mental health on a university campus. Journal of Mental Health27(3), 222–229.

Soler-Costa, R., Lafarga-Ostáriz, P., Mauri-Medrano, M., Moreno-Guerrero, A.-J., & Domenech, B. D. (2021). Netiquette: Ethic, Education, and Behavior on Internet—A Systematic Literature ReviewInternational Journal of Environmental Research & Public Health18(3), 1212-1227.

Weller, S. (2017). Using internet video calls in qualitative (longitudinal) interviews: some implications for rapportInternational Journal of Social Research Methodology20(6), 613–625.

Xusen Cheng, Xueyin Wang, Jianqing Huang, & Zarifis, A. (2016). An Experimental Study of Satisfaction Response: Evaluation of Online Collaborative LearningInternational Review of Research in Open & Distance Learning17(1), 60–78.

Communicating Effectively
Teaching & Learning at York U. Libraries


TED: Massive-scale online collaboration | Luis von Ahn

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