Library System Status Dashboard


Initial Troubleshooting

  • If no outstanding issues are reported on the Systems Status Dashboard, start by clearing browser cache and cookies.
    • Ensure the web browser is not signed into any UNF accounts before clearing cookies and cache.
    • After clearing these items, restart your device.
    • Microsoft Edge can link your UNF account to the browser itself, and you should sign out of the Edge browser and try re-accessing the resource if issues persist. 
    • Directions on how to clear your cache for various browsers are below.

Clearing Cookies and Cache

If Issue is Unresolved

Please refer resources access issues to Library Acquisitions at


Thomas G. Carpenter Library

1 UNF Drive

Jacksonville, FL 32224

Phone: 904-620-2615

Text: 904-507-4122

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Library Vision

The Carpenter Library aspires to be the intellectual center of its community, to foster innovations that lead to the discovery of knowledge, and to further the research and scholarly endeavors of its users.

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