Initial Troubleshooting
- If no outstanding issues are reported on the Systems Status Dashboard, start by clearing browser cache and cookies.
- Ensure the web browser is not signed into any UNF accounts before clearing cookies and cache.
- After clearing these items, restart your device.
- Microsoft Edge can link your UNF account to the browser itself, and you should sign out of the Edge browser and try re-accessing the resource if issues persist.
- Directions on how to clear your cache for various browsers are below.
Clearing Cookies and Cache
If Issue is Unresolved
Please refer resources access issues to Library Acquisitions at LibraryResources@unf.libanswers.com.
